One Night at the Call Centre by Chetan Bhagat is a contemporary Indian novel about six young people—Shyam, Priyanka, Vroom, Esha, Radhika, and Military Uncle—working the night shift at a call centre in Gurgaon. Each of them is struggling with a different personal problem: heartbreak, an unhappy marriage, career ambitions, family pressure, loneliness, low self-confidence, or dissatisfaction with work. Their demanding boss and the threat of job cuts add to the pressure. During one extraordinary night, after a dangerous accident, the group receives a mysterious phone call from someone claiming to be God. The call forces them to confront their fears, failures, relationships, and ambitions and gives them a new perspective on their lives. Blending romance, comedy, workplace drama, spirituality, and social commentary, the novel explores the aspirations and insecurities of India's young urban middle class while examining globalization, outsourcing, corporate culture, relationships, self-confidence, and personal freedom.